There’s a change to our ticket size policy coming soon. What does that mean? It just means new rules on how large the area can be for each ticket.
June 2021 Webinar Presentation Slides
Ticket Size Policy Changes - Printable PDF
Starting July 1st, 2021, the following Ticket Size Policy will take effect at USA North 811:
- Locations described on tickets should be no longer than a half mile.
- Half mile segments should start and/or end at intersections whenever possible.
- If using an intersection isn’t practical, footage between locations pre-marked in white can be used instead.
- Extending from the road into property cannot go so far as to extend into other properties that face other roads, or so far as to enter another road altogether.
- If a single parcel or address location is larger than half a mile, it is exempt from the half mile rule.
- If work is on or alongside a freeway, railroad tracks, or waterways, the maximum distance is two miles. This also applies to following a power pole corridor or pipeline right of way in a rural area.
- A freeway is defined as a highway that has on-ramps and off-ramps.
- Two mile segments should start and/or end at on-ramps and off-ramps, mile markers, or cross streets.
- If none of the above is practical, footage between locations pre-marked in white can be used.
- You can submit ‘intermittent’ locations along a road for street signs, power poles, trees, etc., if the distance between each location is specified.
- The number of locations should be specified on the ticket and marked appropriately in the field.
- Intermittent locations that are very close together, such as fence posts, can be considered a ‘continuous’ location, marked with a starting and end point.
- ‘Bounded area’ locations cannot contain any named public streets.
- Internal roads, private roadways, private driveways, trails, or other unnamed roads are exempt from this rule.
There are some exceptions to the above:
- Center Operations Supervisors may allow exemptions to any rule when warranted.
- All tickets that fall outside of these rules have been pre-approved. Existing tickets issued prior to the effective date are grandfathered in and will not need to be re-submitted.
- Existing tickets where street names were not present when issued, but appear after a map update, will be considered grandfathered if those roads do not yet physically exist in the field.
If you have any questions regarding these new policy changes to ticket size, you may reach out to weboperations@usan.org